ID Partners ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We may collect the following kinds of personal information:

• Contact details you provide, such as your name, email address, phone number, company and job title (for example when you contact us, subscribe to content, or register for our customer portal).
• Account and profile information if you create an account, including your preferences and areas of interest.
• Communications you send to us, including enquiries and feedback.
• Technical and usage data collected automatically when you visit our website, such as pages viewed, referrer, device type, approximate location (city/country derived from your IP address) and browser session identifiers.

2. How we use your information

• To provide and improve our website, customer portal and services.
• To respond to enquiries and communicate with you about our services, events and content (where you have opted in).
• To analyse website usage so we can understand what content is valuable and improve the visitor experience.
• To meet our legal and regulatory obligations.

3. Cookies and analytics

Our website uses cookies and similar technologies to keep you signed in, remember your preferences and collect anonymised analytics about how the site is used (such as pages visited, device type and approximate location). You can control or delete cookies through your browser settings; the site will continue to work but some features (such as staying logged in) may be affected.

4. Disclosure of personal information

We do not sell personal information. We may disclose personal information:

• To trusted service providers who help us operate our website and business (for example hosting, email and analytics providers), under appropriate confidentiality obligations.
• Where required or authorised by law.

Some of our service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.

5. Data security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. We retain personal information only for as long as it is needed for the purposes described in this policy or as required by law, after which it is deleted or de-identified.

6. Access and correction

You may request access to, or correction of, the personal information we hold about you at any time by contacting us using the details below. We will respond within a reasonable period.

7. Complaints

If you believe we have breached the APPs, please contact us first so we can investigate and respond. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Contact us

For privacy enquiries, access or correction requests, or complaints, contact us at sales@idpartners.com.au — ID Partners, Sydney, NSW, Australia.

9. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be published on this page with its last-updated date.